FAQ's

WHEN WILL MY ORDER BE SHIPPED?

Each and every order is custom-printed and require 4 - 10 business days to finish. Most orders are dispatched within 7 business days or less. Shipping time is added on top of this. 

CAN YOU DO A CUSTOM ORDER OR CHANGE WORDS IN AN EXISTING DESIGN?

At this time, we do not offer customer orders.  Please be sure to sign up for our newsletter to get the latest updates.  

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept payments by Visa, Mastercard, AfterPay and Paypal. Amex and Discover cards can be used through the Paypal guest checkout.

CAN I MAKE ADJUSTMENTS TO MY ORDER?

Once you have placed an order we cannot add or subtract items. If you would like to order additional items, please place a new order.

DO YOU SHIP INTERNATIONALLY?

As of now, we are only able to ship to the continental US.

MY ORDER ARRIVED INCORRECT/DAMAGED - WHAT SHOULD I DO?

Please take photos of the incorrect/damaged products you received along with photos of any damages to the packaging it arrived in. Email us at coveredbygrace.cbg@gmail.com attaching the photos and including your order number, and we will ensure that this issue if rectified.

CAN I CANCEL/EXCHANGE/REFUND MY ORDER?

Due to every product being fulfilled as it's ordered, we cannot offer size exchanges or refunds. However, if an item is defective or you received the wrong item, simply email us at info@shopcoveredbygrace.com with your order number and billing address. 

WHY PARTIAL ORDER SHIPPED?

Our items are often shipped from different manufactures. Please pay close attention to ship dates and email us at Orders@LegendaryRootz.com if your fulfillment time has passed. 

FORGOT TO USE MY DISCOUNT CODE?

Unfortunately, our software does not allow us to adjust prices to finalized purchases. Once your order has been confirmed, it’s not possible for you, or us, to change it once submitted. Please ensure all your information is accurate before submitting your order, including your discount code. 

Only ONE discount code may be applied per order.

This applies to Free Shipping discount codes. 

PRICE CHANGES

Prices for our products are subject to change without notice. The price your order was purchased and confirmed for is final. Prices will not be retroactively adjusted. 

FABRIC & CARE

  • Material: Depending on Shirt Color
  • 100% Cotton: Autumn, Asphalt, Black, Canvas Red, Charity Pink, Forest, Leaf, Mustard, Olive, White
  • 90% Cotton 10% Polyester: Athletic Heather
  • 48% Polyester 52% Cotton: Tan
  • Size Variance +/- 1"-2"
  • Care: Machine Wash Cold

All of our shirts and hoodies are unisex sizing’s